The dignitaries at the CAHOCON press conference on 28th March, enlightened us, guided us to what is the objective for this conference and what is it to be going way forward, and how they could be helping to the society in a large way. It’s a proud moment that it is happening in our Mumbai city.
It was almost 100 years previously that a first attempt was made to ensure that the patients are receiving the quality in their health care. It was a surgeon from a Boston hospital; he was the one who started actually measuring what the outcomes of this surgery are, so since then over the last 100 years all over the world, the real thing in that Health Care is the QUALITY, it has become the mantra.
So India of course has been giving excellent quality health care because you’re aware of it. But to providing quality in health care and also documenting it, assessing the outcome and also taking the patients feedback are the things which actually started practically almost about 25 to 30 years back. And in that direction in India, the first one what they started was ‘The Quality Council of India.’ This was for all the Industrial outlet; they also started as far as health care is concerned. As well as something they also started subsequently what they call it MABH, NABL and all. It’s a national accreditation board for all health care organisation, the hospitals.
So many of the hospitals and the institutions all over India have taken registration. They are almost now 600 they have got as NABH and about 1500 something called as ‘Entry level.’ So the whole breed is going towards the quality health care in our country. So it was in 2013, one of the annual conference of NABH, it was decided to start something wherein all the healthcare organisations who have received this kind of accreditation must come together to help each other.
So that is how in 2013 the CAHO (Consortium of Accredited Healthcare Organisations) started. Though it is only six years old, but its achievement is very high. One of the primary objectives of all these things is very important. First of all, they have to share the experience with each other in relation to quality. Because as said, the safety of the patients and the right of the patients is what people everywhere are thinking about.
So sharing things also creates a benchmark for the various quality which is there and all that. That is precisely what this organisation is doing, and they are also going to hold an annual conference.
They are going to host this international conference ‘CAHOCON’ on 12th, 13th, and 14th of April 2019. The objective of CAHO is to ensure more and more trained manpower is available in the country, now we all know that the demand-supply gap concerning the patent, and the bed and the doctor population ration if you look at is huge. But unless you develop a lot of manpower, not only in metros but also in tier 1, tier 2 and the tier 3 cities of the country, we will not be able to address the health care needs of our country. And unless you have trained manpower, we are not doing the right things for the patients. So the whole concept this time of this conference is patient safety. I mean quality impacts outcome. They are also willing to ensure that while we undergo any quality accreditation, whether it really impacts the quality or whether it is just for the sake of marketing gimmick.
As a part of the initiative from CAHO, there are two training programmes which they undertake as a part of CAHO. One is the basic training program which is the three-day training course which increases the skill-sets of these people to ensure that those Institutions also can go ahead with NABH accreditation and NABL accreditation. And there is an advanced program which is a four-day residential course where you train all the higher level of quality parameters in respect to taking the healthcare. So these are a couple of things which CAHO has taken the initiative on the central level across the country so every year they hold this annual conference in the different parts of the country, last year it was held in Chennai, this year they are keeping it in Mumbai (Maharashtra) that’s why the entire team from the western part of India is contributing to the success of this conference, also working on promoting this event so that more and more health care providers look at joining CAHO, as well as the people of this region, are aware that these hospitals in Mumbai, in western region are committed towards quality healthcare.
The 5th International CAHOCON 2019 to be held in Mumbai for the first time. Themed around Healthcare Quality Should Impact Outcome, the conference will be held on April 13th -14th 2019 and is organised by Consortium of Accredited Healthcare Organisations (CAHO) to bring all accredited hospitals together. More than 600 delegates and renowned doctors will be sharing their insights at the prestigious conference. The International Society supports the initiative for Quality in Healthcare (ISQua), The Asian Society for Quality in Healthcare (ASQua) and Quality Council of India (QCI).
The initiative was launched in a press conference at Nanavati Super Speciality Hospital by esteemed doctors, Dr. PM Bhujang, President, Association of Hospitals, Dr. Rajendra Patankar, COO, Nanavati Super Speciality Hospital, Mr. Joy Chakraborty, COO, P D Hinduja Hospital & Medical Research Centre, Dr. Hiren Ambegaokar, CEO, S L Raheja Hospital, Dr. Sujit Chatterjee, CEO, L H Hiranandani Hospital, Dr. Anupam Karmakar, CEO, D Y Patil Hospital and Dr. Deepak Patkar, Medical Director, Nanavati Super Speciality Hospital.
“This conference aims to bring all stakeholders across the healthcare spectrum on a common platform. There is an urgent need to audit healthcare delivery standards and accredit healthcare organisations based on the quality of healthcare they provide to patients. This conference aims at finding the ways and means to build a robust healthcare infrastructure in the country that adheres to global healthcare quality standards,” stated Dr. PM Bhujang, President, Association of Hospitals.
“Quality healthcare forms the foundation of a healthy society and a growing economy. We need to ensure that there is no compromise with healthcare standards and people from all strata of society have access to the best healthcare systems. Through an accredited healthcare ecosystem, we intend to standardise healthcare procedures and train healthcare professionals in practices and processes to provide state-of-the-art healthcare to the citizens of the country,” stated Dr. Rajendra Patankar, COO, Nanavati Super Speciality Hospital.
Workshops and training programs will be organised across all the major hospitals in Mumbai for staff involved in clinical, diagnostics, nursing, and general and support services. A separate Masterclass has been organised on April 12 in leading hospitals of Mumbai including Nanavati Super Speciality Hospital, Hiranandani Hospital, Bombay Hospital, Kokilaben Dhirubhai Ambani Hospital, Hinduja Hospital, Saifee Hospital, D Y Patil Hospital, and Wockhardt Hospital. Topics to be covered include Process Re-engineering, Hospital planning, Nursing Communication, Cyber Security and Infrastructural Safety.
Intending to sensitise medical personnel to the changing requirements and understand them, CAHO has been conducting programs to train doctors, nurses, and administrators. CAHO wants to increase the frequency of these programs to provide training in the areas of quality implementer, fire safety, hospital infection control, disaster management and many others which have already become very popular.
So the intent is to express that while all the association members who are NABH or NABL or as a part of their hospital activity, to impress upon the whole public at large and to impress upon the other hospitals to enrol themselves that they are embarking on this quality journey for our country. And for creating a stream of people who are very well trained handling patients, so that at no point of time the patients safety is compromised, ultimately you know the patience enters the hospital putting 100% faith on our institutions and our responsibility to ensure that the people, I mean the caregivers like they call in the hospitals, are trained in such a way that the patients life is completely safe and secure, that is the whole intent.